Sr. Voice CPE Engineer

Baltimore, MD

Posted: 07/11/2019 Industry: Network Engineer Job Number: 65870

Currently, Vision Technology is seeking a Sr. Voice CPE Engineer to join our team and work directly on client projects.

Essential Duties and Responsibilities:
  • Work as part of a technical implementation team to deliver SIP based VoIP solution to our end user customers.
  • Interact directly with end users and internal project management staff to deploy customer voice solutions via  our VoIP platform.
  • Coordinate with customers for on-site deployment of telecommunications systems and related data networking  hardware.
  • Conduct system planning meetings with end-users to ensure the configuration of system meets customer  expectations.
  • Perform onsite installation, hardware/software configuration, maintenance, and upgrade of Voice over IP (VoIP)  deployments.
  • Perform end user training for use of voice systems and on-going basic system administration.
  • Design and document system configuration.
  • Troubleshoot phone features and application issues.
  • Identify and resolve issues with VoIP QoS
  • Strong oral and written communications.
  • Self-motivated.
  • Excellent problem-solving skills.
  • Willing to learn new technologies.
  • Flexibility in a dynamic work environment.
  • Multitasking and completing projects according to their scheduled deadlines.
  • Ability to work both in the office and on-site at customer locations.

Education/Experience Requirements: 
  • Knowledge of PSTN call routing and number portability.
  • 10+ years of working knowledge of either Avaya, Nortel, ShoreTel or Mitel hardware.
  • 10+ years of working knowledge of SMB level routers, switches and firewalls (Sonicwall, Cisco, Watchguard,
  • etc.), VLANs and Layer 3 Networking.
  • Bachelor’ s Degree
  • Voice Systems: 10 year
  • Networking: 10 years

Desired Knowledge/Skills: 
  • VoIP: 2 years
  • Working knowledge of Session Boarder Controllers (Adtran, Edgemarc, Sangoma, Avaya, etc.)
  • Network+

If interested in learning more about Vision Technology Services and the opportunity, please submit your resume for consideration to


Select Apply and attach your resume in Word Format

Job Order Number: 65870 (Please reference in call or email)


Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.
Vision Technology Services, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is a leading provider of IT talent and project management services to companies throughout the mid-Atlantic region and selected markets across the country. We open doors for IT professionals to top employers with a wide variety of IT needs and opportunities. To learn more about our services, visit

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