ITIL Program Manager

Frederick, MD

Posted: 07/10/2019 Industry: Program Manager Job Number: 65995

Currently, Vision Technology Services is seeking a Sr. ITIL Program Manager to join our team and work directly on client projects.
 

Essential Duties and Responsibilities:
  • Define project scope, goals and deliverables that support IT goals in collaboration with senior management and stakeholders.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
  • Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
  • Conducts project meetings including: project kickoff, design, updates, issues, executive briefings, closeout, etc.
  • Coordinates the design and delivery of IT solutions with functional experts from various teams.
  • Advises and implements IT network technology based on company standard requirements, methodology, and processes.
  • Provides expert knowledge of ITIL-based service delivery processes in environment
  • Assists with organizational transformation efforts as related to ITIL implementation across service lifecycles
  • Develops strategies to eliminate gaps in service while improving efficiency and effectiveness
  • Identifies and removes risks associated with proposed processes
  • Applies strong analytical and technical skills to document findings in accordance with approved quality procedures and standards
  • Works independently, interacts with clients and delivers presentations, reports, documentation and other artifacts as required
  • Creates and/or contributes to any project plans.
     

Education/Experience Requirements: 
  • 8+ years of direct work experience in a project/program management capacity, including all aspects of process development and execution.
  • 5+ years of experience managing projects in IT Infrastructure
  • Bachelor' s degree
     

Preferred Knowledge/Skills: 
  • Knowledge of Azure Cloud Infrastructure, Network and Storage, Server Virtualization, Change Management, ITIL
  • Master' s Degree
  • Agile/Scrum certification/coursework.
  • ITIL certification/coursework
  • PMP Certification
     

If interested in learning more about Vision Technology Services and the opportunity, please submit your resume for consideration to careers@vistechs.com.

OR

Select Apply and attach your resume in Word Format

Job Order Number: 65995 (Please reference in call or email)

 

Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.

 
Vision Technology Services, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is a leading provider of IT talent and project management services to companies throughout the mid-Atlantic region and selected markets across the country. We open doors for IT professionals to top employers with a wide variety of IT needs and opportunities. To learn more about our services, visit www.vistechs.com.

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