Desktop Support

Baltimore, MD

Posted: 10/10/2019 Industry: Helpdesk/Desktop Support Associate Job Number: 66410

Currently, Vision Technology is seeking a Desktop Support to join our team and work directly on client projects.


Education/Experience Requirements: 
  • 2 years of relevant experience required in a networking environment providing end-user technical support with required certification and education
  • 2-3 years professional relevant experience with required certification, but without the required education
  • 3+ years professional relevant experience without the required certification and education
  • Applicants with the equivalent experience or combination of education and experience may be considered for the position without certifications
  • Applicant can substitute a higher level of certification for the stated requirement
  • A+ or Network+ certification required
  • Technical competence in a networked PC environment
  • File and print sharing knowledge " Client Management in a Microsoft Network environment
  • Technical and functional understanding of Microsoft office software products and Active Directories
  • Understanding of related network protocols; TCP/IP, routing, security permissions, wins, dns, dialup, etc.
  • NT system administration experience and excellent customer service skills a must
  • Excellent problem-solving skills
  • Must be able to accept constructive feedback
  • Must be able to organize and manage time and manage multiple tasks
  • Must possess excellent verbal and written communication skills
  • Ability to work independently
  • Able to support the following technologies:
    • MS windows 98/2000/XP/NT
    • MS Office applications
    • TCP/IP protocols
    • Wins, DNS, OSi e. Citrix
    • Active Directory
    • Linux
    • GroupWise email i

Preferred Knowledge/Skills: 
  • MCP certification is preferred

If interested in learning more about Vision Technology Services and the opportunity, please submit your resume for consideration to


Select Apply and attach your resume in Word Format

Job Order Number: 66410 (Please reference in call or email)


Only candidates with backgrounds who match our client' s requested experience will be contacted. Do not take this as a poor reflection on your experience, just a decision for the specific needs of our client' s project/job. We look forward to working with you.
Vision Technology Services, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is a leading provider of IT talent and project management services to companies throughout the mid-Atlantic region and selected markets across the country. We open doors for IT professionals to top employers with a wide variety of IT needs and opportunities. To learn more about our services, visit

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